UPFIT CRESCENT PLAZA SERVICE USAGE REGULATIONS

Understanding and adhering to the gym rules is essential for ensuring a safe, effective, and professional training environment. Not only does this protect individual health, but it also fosters a civil and positive space for all members.

To minimize risks, Upfit Crescent Plaza provides the following specific and detailed regulations.

1. operating hours

gym opening and closing times

The gym is open from 6:30 AM to 10:00 PM, Monday to Friday, and from 6:00 AM to 9:00 PM on weekends. These hours allow you to conveniently schedule your workouts according to your personal timetable.

Being aware of the gym’s operational hours not only helps you optimize your training time but also demonstrates respect for the professional environment we strive to create. We are always ready to assist if you need additional information or have any questions.

specific holiday and festival schedules

We continually update our operating hours during holidays and festivals to ensure members can maximize their training time. Detailed information about special schedules will be communicated in advance via email or posted at the reception, allowing you to plan accordingly.

Punctuality Expectations

To maintain order and efficiency within the gym, we require members to arrive at the scheduled times. This not only allows you to make the most of your training session but also shows respect for fellow members and our staff.
This is especially important for group classes and training sessions with personal trainers, as arriving on time ensures continuity and effectiveness during the workout. If you cannot arrive on time or will be absent, please inform the reception so we can assist you in rescheduling your training appropriately.

2. age regulations

Minimum Age Requirement for Independent Training

At Upfit Crescent Plaza, we have established a minimum age requirement to ensure the safety of all members. The minimum age for independent training in the gym is 16 years. This policy helps ensure that younger members have the necessary awareness and ability to perform exercises safely and effectively.

Guardian Requirement for Members Under 18

For members under the age of 18, we require the presence of a guardian or personal trainer during training sessions. This is to ensure that younger individuals receive proper guidance and to avoid unnecessary risks. The guardian will be responsible for supervising and assisting the young member throughout the workout.

Benefits of Adhering to Age Regulations

Following the age regulations not only safeguards minors but also helps avoid health risks. Children and teenagers are in a developmental phase, necessitating careful guidance and supervision to ensure that exercises are age-appropriate and suitable for their physical condition. This helps prevent injuries and ensures that training provides maximum health benefits.

3. attitude and behavior

dress code requirement

At Upfit Crescent Plaza, we encourage members to wear appropriate sports attire and athletic shoes during workouts. Proper sportswear allows you to perform movements comfortably and safely while demonstrating professionalism and respect for the training environment. Athletic shoes provide the necessary support for physical activities and help reduce the risk of injury.

Communication Etiquette

Using polite and respectful language is essential when interacting with trainers and other members. A positive and friendly training environment helps everyone feel comfortable and motivates each other to improve. We emphasize respect and encourage members to display courtesy in all situations.

General Cleanliness

Maintaining cleanliness is the responsibility of every member. We request that you refrain from spitting or littering in the training areas. After using equipment, please wipe off any sweat and return items to their proper places to ensure others can use them conveniently. This not only helps keep the environment clean but also creates a comfortable atmosphere for everyone.

Noise Control

To ensure a quiet and focused training environment, we ask members not to speak too loudly and to use headphones when listening to music. This helps you concentrate on your workouts without disturbing those around you. A quiet training space allows everyone to relax and achieve optimal results during their workouts, aligning with our gym’s regulations.

4. Equipment Usage

Safe and Effective Equipment Use Guidelines

We are always available to provide detailed instructions on how to use equipment safely and effectively. Our trainers and staff are here to help you familiarize yourself with machines and workout tools.

Responsibility for Damaged Equipment

If equipment is damaged due to improper use, members are responsible for compensating according to the gym’s policies. This ensures that all equipment remains in optimal condition for everyone’s training needs. We encourage members to report any equipment issues immediately for prompt and effective resolution.

5. Personal Trainers

Regulations Regarding Hiring External Personal Trainers

To ensure the quality of service, we do not permit hiring personal trainers from outside the gym. This policy ensures that all members receive support and guidance from Upfit’s trained and professional trainers.

In-House Personal Training Services

We proudly offer professional personal training services right at the gym. The trainers at Upfit Crescent Plaza are well-trained and have extensive experience in guiding and assisting members in achieving their fitness goals. You can choose a trainer that suits your needs and schedule for a personalized and effective training program.

6. Health and Safety

Health Screening Recommendations

At Upfit Crescent Plaza, member health and safety are our top priorities. We recommend that members undergo a general health check before starting any training program. This helps you better understand your health status and ensures that your training activities are suitable and safe.

Health Condition Disclosure to Trainers

Hội viên cần khai báo tình trạng sức khỏe hiện tại với huấn luyện viên của mình để thiết kế chương trình tập luyện an toàn và hiệu quả. Thông tin sẽ được bảo mật và chỉ sử dụng cho mục đích hỗ trợ tập luyện.

First Aid and Emergency Response Information

Upfit Crescent Plaza provides information and guidance on first aid and emergency situations. Our staff is trained to respond quickly and effectively in case of an incident. Rest assured that you will receive timely support in any situation.

Gym Liability Disclaimer for Specific Cases

While we strive to ensure member safety, Upfit Crescent Plaza is not liable for certain situations such as injuries resulting from failure to follow training instructions or improper equipment use. We encourage members to adhere to all regulations and guidelines to ensure their safety and that of those around them.

7. Personal Belongings

Advice Against Bringing Valuables to the Gym

At Upfit Crescent Plaza, we advise members to limit bringing valuable items when attending workouts. This helps minimize the risk of loss and ensures that you can focus entirely on your training without worrying about personal belongings.

Instructions for Using Personal Lockers

We provide personal lockers for members to safely store their belongings during workouts. The lockers are equipped with secure locks and are easy to use. Upon arrival, you can obtain a key from the reception and use a locker to secure your items. Please ensure that the locker is locked properly before leaving the area for training.

Gym Liability for Members’ Property

Although we strive to create a safe environment for members’ belongings, Upfit Crescent Plaza is not responsible for any loss or damage to personal items. We encourage members to take care of their possessions and follow the locker usage guidelines to ensure maximum safety.

8. Membership Card Revocation

Circumstances Leading to Membership Card Revocation

At Upfit Crescent Plaza, adherence to the rules is mandatory for maintaining a safe and professional training environment. Some serious violations may result in the revocation of a membership card, including:

  • Improper use of equipment that causes damage or poses a danger to oneself or others.
  • Disrespectful behavior, causing disturbances, or harassing other members and staff.
  • Non-compliance with hygiene and safety regulations, such as failing to clean machines after use or ignoring first aid protocols.
  • Bringing and using prohibited substances or engaging in illegal activities on gym premises.
  • Violating the policy regarding hiring personal trainers from outside without notification.

Notification of Consequences for Violations

Upon detecting a violation of gym rules, we will investigate and issue a first warning. If the violations continue or are deemed serious, Upfit Crescent Plaza reserves the right to revoke the membership card without refund. This decision aims to protect the rights and safety of all other members. We hope everyone adheres to gym regulations to collectively build a civil and positive training community.

We greatly appreciate our members’ cooperation and support in following gym regulations. Understanding and adhering to these rules not only enhances your training experience but also contributes to fostering a healthy and positive community. If you have any questions or concerns, please do not hesitate to reach out.

Experience the best at UPFIT

Experience the best at UPFIT